Birdeye is built for multi-location brands and prices by quote. Tailwind is built for local businesses and publishes its prices.
| Tailwind | Birdeye | |
|---|---|---|
| Starting price | $29/mo | Not published (quote) |
| Pricing | Public, self-serve | Quote form by number of locations |
| AI review replies | Drafted for your approval | Drafted; posted or held for approval |
| Review sites monitored | Google, Yelp, Trustpilot, TripAdvisor, Facebook | 200+ sites |
| Listings, social, surveys | Not included | Yes |
| Free trial | 31 days, no card | Not stated on its pricing page |
| Best fit | Local & small businesses | Multi-location brands |
Birdeye details as published on its website on October 3, 2026. Check Birdeye’s website for current pricing and features.
Birdeye is one of the biggest names in reputation management. It says it gathers reviews from 200+ sites; its review agent drafts replies in your brand voice and either posts them or holds them for your approval; and the platform adds listings, social media, surveys and ticketing. It is capable software aimed at multi-location brands.
Birdeye doesn’t publish prices: its pricing page is a quote form that asks how many locations you have. If you run a single location or a small local business, you may not need most of the platform, and with Tailwind you see the price before you sign up.
Tailwind is $29/month for one location, $59 for up to 5 and $99 for up to 20, with a 31-day free trial and no card. Birdeye asks you to request a quote.
Tailwind drafts each reply in the language the review was written in and in your brand voice, and nothing goes out until you approve it.
Tailwind plans differ only by number of locations, so you never pay extra to unlock a module.
Multi-location brands that want reviews, listings, social media, surveys and ticketing from one vendor under one contract.
Local and small businesses that want reviews, AI-drafted replies and review requests on published pricing.
Public pricing from $29/month, AI-drafted replies in the language of each review, and reviews from five platforms in one inbox.